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After-Sales Service — Yangon
After-Sales Service — Mandalay
Transformer Aftersale Services
OLTC Oil Service
- Maintenance and treatment of OLTC oil for reliable voltage regulation.
Oil Purification
- Restoring transformer oil quality for improved insulation and cooling performance.
OLTC Fault Finding
- Identification and troubleshooting of OLTC electrical, mechanical and control faults.
Routine Maintenance
- Periodic transformer inspection and maintenance for safe and reliable operation.
Transformer Installation
- Professional transformer assembly, connection, inspection and installation support.
Component Change
- Replacement of transformer components to maintain reliable performance.
Oil Leakage Service
- Inspection and repair of transformer oil leakage points and connections.
Testing & Commissioning
- Comprehensive testing to verify transformer condition, safety and performance before energization.
Transformer Rental
- Flexible transformer rental solutions for temporary and emergency power requirements.
Transformer Repair
- Comprehensive transformer repair, refurbishment, winding and OLTC service solutions.
Survey
- On Line Survey
- On Site Survey (Physical Check)
- Monitoring (Technical Check)
Installation & Maintenance
- Power Transformer Installation (OLTC & NLTC)
- Power Transformer Maintenance (OLTC & NLTC)
Testing
- Site Acceptance Test (SAT)
- Transformer Oil Test (DGA & BDV)
Contract Service
- Annual Service
Purpose
Implementing the principle of focusing on users, well carrying out a series of after-sales service activities and meeting the users’ requirements to the greatest extent as permitted by law.
Implementing the principle of focusing on users, well carrying out a series of after-sales service activities and meeting the users’ requirements to the greatest extent as permitted by law.
DESCRIPTION OF MAIN JOBS
- To receive and accept user inquiries and comments related to the company’s products.
- To deal with various types of user complaints and market complaints and give the first time feedback.
- To accept all kinds of repair reports and make arrangement of technical personnel solve the problem reported in the first time.
- To promptly arrive at the site for troubleshooting
- To provide good custody to pre-sales and after-sales service files based on computers.
Service Commitment
Warranty
As per the relevant provisions of the purchase and sales contract.
Replacement of spare part
As per the relevant provisions of the purchase and sales contract.
Response to fault report
As per the relevant provisions of the purchase and sales contract.
Provision of spare parts
As per the relevant provisions of the purchase and sales contract.
OUR EXPERIENCE
- 100MVA, 230/66-11kV, OLTC-17 Taps Installation (2015) Location : Taungup Substation, Yakhine State. Brand & Maker : ALSTOM, INDIA.